Privacy Policy

1. Introduction

FindGrant.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered grant research platform.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us:

• Account information (name, email address, organization name)
• Organization details (budget size, mission, programs)
• Grant search queries and preferences
• Payment information (processed securely through Stripe)
• Communications with our support team

2.2 Automatically Collected Information

When you use our platform, we automatically collect:

• Usage data (features used, time spent, search patterns)
• Device information (browser type, operating system, IP address)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and improve our grant research services
• Personalize grant recommendations using AI
• Process payments and manage subscriptions
• Send service updates and platform notifications
• Respond to your inquiries and provide support
• Analyze usage patterns to enhance user experience
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist with platform operations (hosting, analytics, payment processing)
• AI Services: API providers that power our grant matching algorithms
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Secure authentication and access controls
• PCI-compliant payment processing through Stripe

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to your data
• Delete your account and associated data
• Opt-out of marketing communications
• Export your data in a portable format

To exercise these rights, contact us at info@findgrant.ai

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance, dispute resolution, and legitimate business purposes.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our platform may contain links to third-party websites (such as funder websites). We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

FindGrant is not intended for users under 18 years of age. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. Continued use of FindGrant after changes constitutes acceptance.

12. Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

Email: info@findgrant.ai